Where the Power of 

Education and Creative Arts Intertwine! 


G.R.A.C.E.D.​  Training 

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WHY THIS TRAINING

The “I’m G.R.A.C.E.D.” training provides a unique blend of Diversity, Health Equity, and Cultural Competence education to help participants under​stand the potential barriers that patients/customers might experience in the collection of sensitive data. This engaging training is designed to encourage rapport and boost overall morale amongst team members. Participants will examine and apply concepts of verbal and non-verbal communication, conflict resolution, and de-escalation techniques to increase patient/customer satisfaction. Participants will also examine self–care techniques and resilience to reduce burn out and increase retention.


Package A - Platform Presentation

60 minute basic concept presentation (unlimited participants)



Package B – Lunch & Learn

90 minutes intense workshop

Includes all workshop materials

 


Package C – Training

4 full hours of hands on training

Includes all training materials



Package D – Train the Trainer

6 hour hands on training

Includes all training materials

Licensing Agreement

Maximum 20 participants


CONTACT US

1-800-535-4110


SUBMIT
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