Where the Power of 

Education and Creative Arts Intertwine! 

G.R.A.C.E.D.​  Training 

Click this text to start editing. This block is a basic combination of a title and a paragraph. Use it to welcome visitors to your website, or explain a product or service without using an image. Try keeping the paragraph short and breaking off the text-only areas of your page to keep your website interesting to visitors.


The “I’m G.R.A.C.E.D.” training provides a unique blend of Diversity, Health Equity, and Cultural Competence education to help participants under​stand the potential barriers that patients/customers might experience in the collection of sensitive data. This engaging training is designed to encourage rapport and boost overall morale amongst team members. Participants will examine and apply concepts of verbal and non-verbal communication, conflict resolution, and de-escalation techniques to increase patient/customer satisfaction. Participants will also examine self–care techniques and resilience to reduce burn out and increase retention.

Package A - Platform Presentation

60 minute basic concept presentation (unlimited participants)

Package B – Lunch & Learn

90 minutes intense workshop

Includes all workshop materials


Package C – Training

4 full hours of hands on training

Includes all training materials

Package D – Train the Trainer

6 hour hands on training

Includes all training materials

Licensing Agreement

Maximum 20 participants



Thank you! Your message was sent successfully.